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BUSINESS PROCESS OUTSOURCING (BPO)
MANAGING YOUR WORKFORCE WHILE YOU FOCUS ON WHAT MATTERS MOST - YOUR CORE BUSINESS
Our Business Process Outsourcing (BPO) services offer full staffing and operational
management of companies' non-core functions and departments, allowing you to operate
more efficiently and cost-effectively. Through our proven management expertise,
continuous process improvement, technology and flexible staffing, we can develop
a customized program to efficiently manage non-core functions and departments, including
Payroll Services, Customer Service, Collections and Contact Centre Solutions.
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Our expertise and solutions help our clients:
- Control and reduce costs
- Achieve productivity gains
- Improve quality
- Automate business functions
- Increase focus on core business and competencies
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BPO TRACK RECORD:
- Successfully completed a 5-year Facility and Operations Management
Outsourcing project worth over SGD30 million for a government agency in Singapore.
- Fulfilled Payroll Outsourcing for a headcount of 400 for a major
publishing company.
- Successfully won a 3-year Facility and Operations
Management Outsourcing project worth SGD15 million in 2006.
Successfully won a 3-year Customer Service Solutions Outsourcing project worth SGD22
million for a major aviation company in 2007.
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